_Benefits:_
· Employment growth opportunities
· Flexible scheduling
· Competitive bonus plan
· Ability to earn paid time off
· Fun contests and incentives for performance
_Tasks & Responsibilities:_
· Developing and coaching employees to provide amazing client experiences
· Following up swiftly on client concerns and issues
· Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
· Displays a client comes first attitude by holding team members accountable for quality client service
· Drives company metrics by developing action plans.
Directly motivates and instructs the makery team by implementing company programs.
· Manages with integrity and honesty and promoted the culture, values and mission of Buff City Soap
· Plans, identities, communicates and delegates responsibilities to team members to ensure smooth flow of operations
· Manage and track stock of raw materials, finished product & supplies
· Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards.
· Directly responsible for the production, cleanliness, maintenance, sanitation and organization of the makery.
· Manage and track the stock of raw materials, finished products and supplies
· Manages makery staffing levels to ensure employee development and maintain makery operational requirements.
· Adheres to applicable wage and hour laws for non-exempt team members and minors.
· Uses all operational tools to plan for and achieve operational excellence in the makery.
Tools include labor guidelines, reports, cash management and inventory management.
· Utilizes financial reports to identify and address trends and issues in the makery performance.
· Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
· Mange Ongoing Sales.
· The Makery Manager is required to work a 5-day workweek of 40 hours per week (minimum).
· The Makery Manager is required to work a varying number of mid and/or closing shifts each week as determined by supervisors.
· Has reliable ability and transportation to go to the bank as needed.
_Experience:_
· College education preferred, but not required.
· Management and/or Sales experience required.
· Basic Computer Skills (ability to use Word, Excel and Outlook)
· Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
· Strong knowledge of client service techniques and operational practices.
· Strong problem solving and organizational/ planning skills.
· Strong leadership skills, with the ability to coach and mentor while having the knowledge of supervisory practices and procedures.
· Team building skills
· Ability to prioritize and delegate.
_Physical requirements:_
· Ability to stand and walk for long periods of time.
· Must not be sensitive to various scents and fragrances
· Dexterity of hands and fingers.
· Ability to lift or assist in lifting items and heavy boxes up to 50 lbs.
· Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch.
· Ability to perform makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Job Type: Full-time
Pay: $16.
00 - $26.
00 per hour
Benefits:
* Employee discount
* Flexible schedule
* Paid time off
Experience level:
* 1 year
Weekly day range:
* Monday to Friday
* Rotating weekends
Education:
* High school or equivalent (Preferred)
Experience:
* Crew management: 1 year (Required)
Work Location: In person
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