Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide accurate information about hotel services and amenities
- Assist guests with check-out process and ensure billing accuracy
- Manage reservations and ensure accurate booking information
- Handle guest complaints or concerns, escalating to management when necessary
- Maintain a clean and organized front desk area
- Operate phone systems and direct calls to appropriate departments or individuals
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Assist with guest reservations, including taking bookings over the phone or in person
- Provide exceptional customer service to ensure guest satisfaction
Skills:
- Previous experience in hospitality is preferred, but thorough training will be provided to those new to the industry
- Excellent customer service skills with a friendly and approachable demeanor
- Knowledge of phone etiquette and ability to handle a high volume of calls
- Attention to detail and accuracy in handling guest information and transactions
- Proficient in using computer systems for check-ins, check-outs, and reservations
This position requires availability for night shifts, as well as weekends and holidays.
We offer competitive pay rates, opportunities for career growth, and a positive work environment.
If you have a passion for providing exceptional customer service and enjoy working in a hospitality setting, we would love to hear from you.
Please submit your application along with your resume to be considered for this position.
Job Types: Part-time, Full-time
Pay: $13.
00 - $15.
00 per hour
Expected hours: 30 – 45 per week
Job Types: Full-time, Part-time
Pay: $13.
00 - $15.
00 per hour
Expected hours: 24 – 40 per week
Benefits:
* Employee discount
* Flexible schedule
* Paid time off
Schedule:
* 8 hour shift
* Evening shift
* Holidays
* Night shift
* Weekends as needed
Work setting:
* In-person
Ability to Relocate:
* Hurricane Mills, TN 37078: Relocate before starting work (Required)
Work Location: In person
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