Insurance Customer Service Representative

*About us* Kentucky Farm Bureau, Christian County is a small business in Hopkinsville, KY.
We are fast-paced, customer-centric and challenging.
Our work environment includes: * Modern office setting * Safe work environment * On-the-job training Job Description: Duties: - Provide exceptional customer service to clients via phone, email, and chat - Respond to customer inquiries and resolve any issues or concerns in a timely manner - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies to effectively assist customers Qualifications: -High school diploma required - Previous customer service experience is a plus - Excellent verbal and written communication skills - Strong problem-solving and decision-making abilities - Ability to work well in a fast-paced, team-oriented environment - Proficient computer skills - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in data entry If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
To apply, please submit your resume and hand-written cover letter detailing your relevant experience and why you are interested in this position.
Job Type: Full-time Benefits: * On-the-job training Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Ability to commute/relocate: * Hopkinsville, KY 42240: Reliably commute or planning to relocate before starting work (Required) License/Certification: * Property & Casualty License (Preferred) Job-related location requirement: * Candidates must be within a 25-mile radius.
Work Location: In person