*SUMMARY*
Oak Grove Racing, Gaming & Hotel (the “Property”) is a new facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army Post, Ft.
Campbell.
The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.
*FUNCTION*
The Housekeeping Supervisor is responsible for all aspects related to hotel housekeeping and the laundry room.
Supervises a team to ensure all daily activities are planned and executed so that we exceeded guests’ expectations.
*SPECIFIC DUTIES AND RESPONSIBILITIES*
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.
This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.
It may be expanded to include other duties and responsibilities deemed necessary.
* Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and the laundry area
* Creates room assignments for guest room attendants
* Responsible for daily inspections of rooms
* Inspects hotel public areas daily to ensure quality assurance
* Prepares the department’s weekly schedule in conjunction with weekly rooms forecast
* Regularly taking inventory of cleaning supplies and hotel amenities
* Informs Hotel Manager of needed supplies
* Assist with interviews, hires and trains team members; schedules and motivates team members; plans, assigns and direct work; appraise performance; reward team members; address complaints and resolve problems
* Performing various cleaning duties in instances of staff shortages
* Ensures completion of inspection sheets for all check outs
* Handles all inquiries regarding Lost and Found
* Respond to customer complaints and queries on a timely basis
* Ensure all rules are being followed properly
* Assist with enforcement of key issuance procedure established by the hotel
* Report room discrepancies to Front Desk
* Performs any other duties as assigned
*STANDARDS OF PERFORMANCE*
* Ability to maintain high energy level in a fast-paced environment and manage multiple tasks simultaneously
* Effective communication skills with the ability to communicate with both guests and coworkers
* Must have basic math skills
* Prior computer experience with Microsoft office programs and email
* Ability to create a positive and upbeat work environment
* Availability to work when needed, including weekends, holidays, and nights.
*EDUCATION, TRAINING, AND EXPERIENCE*
* High School Diploma or equivalent
* Minimum of one (1) years prior experience in supervisory capacity preferred
* Able to obtain and maintain a valid Kentucky racing license
Job Type: Full-time
Pay: $42,000.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Work Location: In person
Whatsapp
