Starting Wage: $15.
40
The Store Lead position oversees a specific area(s) of the store such as Women's, Men's, Children's, or POS and is responsible for overall department standards and work plans.
Greets and interacts with customers using Total Customer Service Standards.
Follows Loss Prevention guidelines to deter theft and manage mismates.
Manages aisle maintenance and product displays; assists in unloading trucks, floor moves, merchandising and freight plans, pricing, promotional displays and store housekeeping.
Assists in training for consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges.
Provides overrides, performs safe and till counts, and reconciles cash settlements upon completion of cash office training.
Delegates tasks to associates, oversees work assignments, and communicates department successes and opportunities.
Requirements:
Customer focused, excellent communication and listening skills, ability to learn and execute the concept.
Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.
Ability to work flexible schedules including nights, weekends, and holidays.
One year of customer service and previous cash handling experience preferred.
Must be at least 16 years of age.
Total Rewards:
The Shoe Carnival, Inc.
Total Rewards program offers eligible associates highly competitive benefits, including the following:
Competitive Pay
401(k) Retirement Plan
Employee Stock Purchase Plan
Employee & Family Discounts
Relocation Opportunities
Requirements:
Ability to believe in our customer centered culture to deliver a superior customer service experience.
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