Treatment Coordinator

Clarksville Smiles is hiring for a treatment coordinator! The Treatment Coordinator’s main job responsibility is to clearly explain treatment options and related costs.
The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient.
They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients.
The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry.
They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.
The Treatment Coordinator may also be responsible for some internal accounting duties that support the practice’s goals for profitability.
They must be able to communicate well.
In fact, the Treatment Coordinator must be the best communicator in the practice.
The number one responsibility of all employees is patient care and meeting patient needs.
Additional responsibilities may be required, as needed.
KNOWLEDGE, SKILLS, AND ABILITIES *In-depth knowledge of dentistry and ability to describe procedures in simple language * Superb communication skills *Familiarity with computer systems * Customer service skills *Self-directed * Excellent telephone skills *Influencing/negotiation skills * Organizational skills *Familiarity with ADA codes * Creative problem-solving skills *Keen understanding of scheduling and financial systems * Ability to function within a team environment as a supportive and positive contributor *Ability to work independently* *Starting Salary $23/hr - $25/ hr DOE.
* Job Type: Full-time Schedule: * Monday to Friday Experience: * Customer service: 1 year (Preferred) * Medical terminology: 1 year (Preferred) * Computer skills: 1 year (Preferred) Work Location: In person