Medical Assistant

CALDWELL MEDICAL CENTER JOB DESCRIPTION JOB TITLE: Clinic Medical Assistant – Certified Medical Assistant (MA) DEPARTMENT: Caldwell Medical Associates – Ortho Clinic REPORTS TO: Provider and Clinic Supervisor POSITION SUMMARY: Assisting patients in all aspects of their care.
Performs MA procedures under the supervision of the Supervisor or Physician (i.
e.
recording of vital signs, weight and height, giving injections and drawing of blood).
Works closely with providers, office staff, patients, families and visitors.
POSITION RESPONSIBILITIES ESSENTIAL FUNCTIONS: COMMUNICATION Communicates effectively with patients, staff, insurance companies, pharmacies and suppliers.
Visible to all patients in waiting area while calling patients to exam room.
Voice tone is professional and courteous at all times.
Identifies self by name and department when answering the phone.
Notifies patients of office delays and check on patients in exam rooms during office delays.
CONFIDENTIALLY Maintains all patient information with strict confidentially.
Conducts all verbal communication regarding patient care in a private area All chart lists are maintained (covered or turned) so that patient information can’t be read.
Information on charts not exposed to public view.
Appropriately disposes of all confidential patient information.
Demonstrates ability to accurately convey explanations as necessary of lab and x-ray preparation.
Patient Care Functions Accurately records vital signs.
Obtains weight and records at each visit.
Obtain height and BMI yearly and records.
Obtains and records pain scale at each visit.
Collects, labels and routes specimens.
All allergies are verified on the front of the chart at each visit.
Records patient notes in medical record according to protocol.
Reviews charge tickets to assure accuracy and completeness and place tickets in appropriate area.
Accurately completes requests for procedures such as Lab, X-ray, MRI, etc.
All patient messages and escripts are addressed before the end of the day.
Escript, calls or faxes all prescriptions.
Familiar with use and care of the defibulator including daily checks and yearly maintenance.
Maintains up to date BLS certificate.
Performs other duties as assigned.
Cross-trains in other departments as time permits.
Assist physician with and sets up surgery room for vasectomies, colposcopies, removal of casts and other minor surgeries.
Orders lab, front office and medical supplies as necessary.
Also orders vaccines and maintains inventory and checks for expired vaccines.
Responsible for pulling all ancillary reports, lab, x-ray, correspondence, etc.
with medical record and placing for provider review.
Trained to complete all paperwork for Occupational Exams, pre-employment, CDL’s, FMLA and disability forms.
Daily PFT care and maintenance.
Yearly biohazard and blood borne pathogen training.
Returns expired vaccines for credit.
PQRS and each visit Insurance precert and referrals online, phone and fax.
Maintain allergic reaction kit.
Maintains patient information packets and originals Download, type and print transcription as needed.
Maintains up to date notary seal, drug screen collecting training, audio training and breath alcohol training.
Complete charge tickets for nursing home visits and hospice.
Schedule office appointments, reschedule, cancel, etc.
Assist with fast form casting, ortho splinting and fracture ortho.
ENVIRONMENT Provides a safe and clean environment for patient care.
Flat surfaces are cleaned at the end of the day.
All items are checked monthly for expiration dates.
Sharps containers are maintained at a safe level.
Only items contaminated with blood or body fluids are disposed in hazardous waste containers labeled Bio-Hazard.
All dirty linen is returned to appropriate area.
All laundry done on site prn.
Exam rooms are stocked with necessary supplies and re-ordered when low.
All solutions in secondary containers are labeled with product information.
Follows hand washing protocol.
Applies, removes and disposes of non-sterile gloves according to protocol.
Building maintenance (commodes, nails, etc).
MEDICATION/SOLUTIONS Medication/Solutions are stored accordingly.
Any injectable drugs in a multi-dose vial will be dated and initialed upon opening and discarded when expired.
Performs other duties as assigned.
POSITION QUALIFICATIONS MINIMUM EDUCATION High School Diploma or GED MINIMUM EXPERIENCE Prefer 6 to 12 months of related experience