*About Us*
Rex Parker Insurance is a leading insurance agency dedicated to providing comprehensive insurance solutions to our clients.
With a focus on customer service excellence and tailored coverage options, we strive to protect what matters most to our clients and their families.
*Job Description*
Provide prompt, accurate, dedicated, and friendly service
We are seeking a dynamic and organized individual to join our team as an Insurance Agency Assistant.
In this role, you will play a crucial part in contributing to the overall success of the agency.
The ideal candidate will be detail-oriented, customer-focused, and possess excellent communication skills.
*Responsibilities*
* Licensed in Property and Casualty-Agency will provide financial assistance to obtain necessary certification
* Use a customer-focused, needs-based review process to help customers with billing and payment options
* Process paperwork, scheduling appointments, and managing correspondence.
* Prepare insurance quotes and policy documents for clients.
* Respond promptly and professionally to client inquiries via phone, email, and in-person meetings.
* Maintain accurate and up-to-date client records in our database.
* Collaborate with team members to ensure efficient workflow and exceptional customer service.
* Assist with marketing initiatives and promotional activities to attract new clients and retain existing ones.
* Stay informed about industry trends and changes in insurance regulations to provide clients with relevant information and advice.
*Requirements*
* Prior experience in an administrative or customer service role preferred
* Verbal and written communication skills.
* Detail-oriented and able to maintain accuracy in a fast-paced environment.
* Strong desire to begin a career with upward mobility
* Self-motivated, trustworthy, and accountable team-player
* Ability to multi-task, self-start, and serve clients
*Benefits*
* Salary commensurates with experience, retirement savings plan
* Opportunities for professional development and career advancement.
* A supportive and collaborative work environment.
Job Type: Full-time
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Work Location: In person
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